ORDERING INFORMATION

Your order’s shipping cost depends on its size and weight, number of items and destination. The final cost will also be based on the delivery option that you select during checkout.

  • Economy Rates – First Class USPS or Ground Service via national carrier;
  • Expedited Rates – Priority Mail or 2-3 Day Service via national carrier;
  • Overnight Rates – Express Mail or Next Day Service via national carrier.

Orders placed before 2:00 p.m. EST are typically processed and shipped within 24-48 business hours. Once an order has processed, delivery time depends on the chosen shipping method. Order tracking information will be emailed to you as soon as shipment leaves our warehouse.

An Order Confirmation / Payment Receipt will be emailed to you once your order has been placed.

PAYMENT INFORMATION

Your method of payment is taken once you’ve placed your order unless otherwise noted.

For your convenience, the wish list (heart symbol icon) is provided as a simple reminder of items that you would like to order at a later time.

Please do not accept delivery of any damaged package that may have occurred during shipping.

Important things to remember when returning a product you purchased from Globus Gear:

– You have 14 calendar days to return unopened item(s) from the date you received them for a refund;
– Please include a copy of your payment receipt AND the shipping label from the shipping carton;
– An item showing signs of use may not be returned: item being worn or installed or opened;
– Refunds will be processed within 10 days and will be issued in the original form of tender;
– Any item returns that are not due to our error are subject to a 10% restocking fee;
– Items requiring repair should be returned to the manufacturer or an authorized service center;
– Buyer is responsible for return shipping costs and insurance if applicable;
– Email returns@globusgear.com with any questions AND to let us know of your return.

Orders may be canceled prior to processing and/or shipping (within one hour of order). Email returns@globusgear.com for instructions.